Privacy Notice

Important Notice for U.S. residents: We have updated our Privacy Notice to provide supplemental details regarding certain rights provided under the U.S., Canada and Mexico Data Protection Requirements: North American Disclosure / Privacy Notice

1. Bosch respects your privacy

The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

2. Controller

Robert Bosch GmbH is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:

Robert Bosch GmbH
Tübinger Str. 123
72762 Reutlingen
GERMANY
E-mail: AE.MarketingandCommunications@de.bosch.com

3. Collection, processing and usage of personal data

3.1 Processed categories of data

The following categories of data are processed:
Communication data (e.g. name, telephone number, e-mail address, address, IP address) are processed.

3.2 Principles

Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

3.3 Processing purposes and legal basis

We as well as the service providers commissioned by us, process your personal data for the following processing purposes:

3.3.1 Provision of these online offers

Legal basis: Legitimate interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law.

3.3.2 In reply to user inquiries in the framework of a contact form

Legal basis: Predominantly, legitimate interest in direct marketing on our part and in the enhancement of our products and services, as long as this is carried out in compliance with data protection regulations and competition law regulations resp. contractual performance resp. consent.

3.3.3 Resolving service disruptions as well as for security reasons

Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers.

3.3.4 Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent

Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and competition law.

3.3.5 Safeguarding and defending our rights

Legal basis: Legitimate interest on our part for safeguarding and defending our rights.

3.4 Log files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of seven days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module 3.3.4 “Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent”

In log files, the following information is saved:

• IP address (internet protocol address) of the terminal device used to access the online offer;
• Internet address of the website from which the online offer is accessed (so-called URL of origin or referrer URL);
• Name of the service provider which was used to access the online offer;
• Name of the files or information accessed;
• Date and time as well as duration of recalling the data;
• Amount of data transferred;
• Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
• http status code (e.g., “Request successful” or “File requested not found”).

3.5 · Children

This Online Offer is not meant for children under 16 years of age.

3.6 · Transfer of data

3.6.1 · Data transfer to other controllers

Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the section “Processing purposes and legal basis” (see no. 3.3 "Processing purposes and legal basis").

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

3.6.2 · Service providers (general)

We involve external service providers with tasks such as programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch group companies.

3.6.3 · Transfer to recipients outside the EEA

We might transfer personal data to recipients located outside the EEA into so-called third countries. In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the “Contact” section (see no. 14).

3.7 · Duration of storage; retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your per-sonal data with the exception of data we are obliged to store for the fulfillment of legal obliga-tions (e.g. due to retention peri-ods under the tax and commer-cial codes we are obliged to have documents such as con-tracts and invoices available for a certain period of time).

4. Usage of cookies

In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

4.1 · Categories

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve non-technical purposes.

4.1.1 · Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

4.1.2 · Cookies and tracking mechanisms that are technically not required

We only use cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie). This cookie is set based on legitimate interest.

General

By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:

• Statistics:
  By using statistical tools, we measure e.g. the number of your page views.
• Conversion tracking:
  Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
• Social plugins:
  Some of the pages of our online service involve content and services of other providers (e.g. Youtube, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on “social plugins” (see no. 7).

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools:

Name: Google Analytics
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking, and retargeting in conjunction with Google Ads

Name: Google Tag Manager
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Administration of website tags via a user interface, integration of program codes on our websites

4.4 · Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

4.4.1 · Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

4.4.2 · Management of your settings with regard to cookies and tracking mechanisms not required technically

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.

5. Google

5.1 · Google Maps

This page uses the map service Google Maps via an API. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For the use of the functions of Google Maps it is necessary to store your IP address. This information is usually transmitted to a server of Google LLC in the USA and saved there. The provider of this page does not have any influence on this transmission of data.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places listed by us on the website. This represents a predominant legitimate interest on our part within the meaning of article 6 section 1 lit. f GDPR.

Please see the privacy policy of Google for more information on the handling of user data: https://www.google.de/intl/de/policies/privacy/.

5.2 · Google reCAPTCHA

In certain cases we use the reCAPTCHA service of the company Google LLC to ensure appropriate data security for the use of contact forms. This serves above all for the differentiation of whether the input has been made by a natural person or fraudulently by machine or automated processing. This represents a predominant legitimate interest on our part within the meaning of article 6 section 1 lit. f GDPR. The service includes the sending of the IP address and if necessary other data required by Google for the reCAPTCHA service to Google. The deviating data protection regulations of Google LLC are applicable for this purpose.

Further information about the privacy policy of Google LLC are available at: https://www.google.com/intl/de/policies/privacy/.

5.3 · Google web fonts

This site uses so-called web fonts of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you are using has to connect to the servers of Google. This informs Google that our website was accessed via your IP address. The use of Google web fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a predominant legitimate interest on our part within the meaning of article 6 section 1 lit. f GDPR.

Your computer will use a standard font if your browser does not support web fonts.

For more information about Google web fonts please see https://developers.google.com/fonts/faq and the privacy policy of Google: https://www.google.de/intl/de/policies/privacy/.

6. Content Delivery Network of Microsoft Azure

In order to optimize the loading times of this website, we use a so-called “Content Delivery Network” (CDN) Services, offered by public cloud from Microsoft, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.

The use of the CDN Services represents a predominant legitimate interest within the meaning of article 6 section 1 lit. f GDPR.

In context of this processing, personal data is transmitted to the USA. The Transmission is based on European Standard Contractual Clauses in which Microsoft guarantees to comply with the European data protection law for its provided services.

Further information about the privacy policy of Microsoft is available here: https://privacy.microsoft.com/en-us/privacystatement.

7. Social plugins

In our Online Offers we use so-called social plugins from various social networks. They are individually described in this section.

When using plugins, your internet browser creates a direct connection to the respective social networks’ server. Hereby the respective provider receives the information that your internet browser accessed from the respective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your internet browser to a server of the respective provider and might be stored there. The provider or its server may be located outside the EU or the EEA (e.g. in the United States).

The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.

Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.

In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.

7.1 · Social plugins with 2-click solution

By using the so-called two click solution (provided by Heise Medien GmbH & Co. KG) we protect your visit to our web pages from being logged and processed by social network providers by default. When using a page of our internet presence which contains such plugins, these are initially deactivated. Only when you click on the respective button, the plugins are activated.

7.2 · Twitter plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). Find an overview over Twitter's plugins and their appearance here: https://developer.twitter.com/en/docs/twitter-for-websites/overview.html; find information on data protection at Twitter here: https://twitter.com/privacy.

8. YouTube

Our Online Offers use the YouTube video platform which is operated by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA („YouTube”). YouTube is a platform which allows the playback of audio and video files.

When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data controller. We are not responsible for the processing of such data by YouTube.

Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube's data protection notice.

9. External links

Our Online Offers may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.

10. Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

11. User rights

To enforce your rights, please use the details provided in the “Contact” section. In doing so, please ensure that an unambiguous identification of your person is possible.

11.1 · Right to information and access:

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

11.2 · Right to correction and deletion:

You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

11.3 · Restriction of processing:

As far as statutory requirements are fulfilled you have the right to demand for restriction of the processing of your data.

11.4 · Data portability:

As far as statutory requirements are fulfilled you have the right to demand for to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible –that we transfer those data to a third party.

11.5 · Right of objection:

11.5.1 · Objection to direct marketing

Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

11.5.2 · Objection to data processing based on the legal basis of “legitimate interest”

In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on “legitimate interest”. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

11.6 · Withdrawal of consent:

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

11.7 · Right to lodge complaint with supervisory authority:

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

State Commissioner for Data Protection and Freedom of Information

Address:
Lautenschlagerstraße 20
70173 Stuttgart, GERMANY
Postal address:
P.O. Box 10 29 32
70025 Stuttgart, GERMANY
Phone: +49 711 6155 41-0
Fax: +49 711 6155 41-15
Email: poststelle@lfdi.bwl.de

12. Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.

13. Contact

If you wish to contact us, please find us at the address stated in the “Controller” section.

To assert your rights and to notify data protection incidents please use the following link:

https://www.bkms-system.net/bosch-dataprotection.

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
P.O. Box 30 02 20
70442 Stuttgart, GERMANY
or
mailto:DPO@bosch.com

Effective date: 10.27.2023

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The North Americcan Disclosure supplements the information contained in the Bosch Semiconductor Data Protection Notice and covers our treatment of (1) personally identifiable information, as defined by numerous statutes in the United States (“PII Laws”), (2) personal information, as defined by relevant U.S. privacy frameworks, and (3) personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation (“Canadian Privacy laws”) (collectively, “Personal Information”) which we gather when you are accessing, viewing, completing, or using the Bosch Semiconductor Website or our Services, and (4) Personal information as defined by the Mexican Federal Law on Protection of Personal Data in Possession of Private Individuals”, which we gather while you are accessing, viewing, completing, or using the Services.

1. Collection of Personal Information

The website has collected the following Personal Information from users of the website within the last twelve (12) months.

Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.

This website does not collect categories of sensitive personal information.

2. Sources of Personal Information

Bosch collects personal information from the following categories of sources:

2.1 Directly from You. For example, when given by you or collected from you through your access to and/or use of the website, in context of contacting our sales organization or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through the website. This information may include, without limitation, your first and last name, e-mail address, company name and any other information you choose to provide us.

2.2 Indirectly from you. For example, from observing your use of the website and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used and version, browser resolution, device data (e.g., unique device identifier, IP address, and operating system), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to the website.

Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.

3. Disclosure, Sale, and Sharing of Personal Information – Past 12 months

Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is shared with the following:

• Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;.
• Bosch service providers, entities performing work on Bosch’s behalf, such as hosting vendors, data analytics companies and delivery companies.
• Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process.

By accessing and/or using the website or the Services, you consent to the above uses and sharing of your personal information in accordance with this notice.

We do not sell or share your personal information; therefore we do not offer the right to opt out of the selling or sharing of your personal information.

4. California “Shine the Light” Privacy Rights

California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their Personal Information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any Personal Information with third parties for direct marketing purposes.

5. How We Respond to Do Not Track Signals

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals.

6. Your Rights – U.S.

State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible. We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements.

Dependent on the state of your residence, you may be provided the following rights:

California:

• Right to know what personal information is being collected
• Right to access your personal information.
• Right to correct inaccurate personal information.
• Right to delete personal information
• Right to know what personal information is sold or shared and to whom.
• Right to opt-out of sale or sharing of personal information
• Right to opt-out of processing for the purpose of targeted advertising
• Right to opt-out of processing for the purpose of profiling
• Right to limit the use and disclosure of sensitive personal data
• Right of no retaliation following opt-out or exercise of other rights

Virginia:

• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction inaccuracies in your personal data
• Right to delete your personal data
• Right to obtain a copy of your personal data
• Right to opt-out for the purpose of targeted advertising, sale of data, or profiling
• Right to non-discrimination
• Right to appeal

Colorado:

• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction
• Right to deletion
• Right to opt-out of sale, targeted advertising, and profiling
• Right to data portability
• Right to non-discrimination
• Right to appeal

Connecticut:

• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction
• Right to deletion
• Right to data portability
• Right to opt-out of sale, targeted advertising, and profiling
• Right to Non-Discrimination
• Right to appeal

Utah:

• Right to confirm if personal data is processed
• Right to access your personal information
• Right to deletion
• Right to data portability
• Right to opt-out of sale and targeted advertising
• Right to non-discrimination
• Right to data portability

Nevada:

• Right to request that a company not sell your personal information for monetary consideration.

7. Your Rights – Canada

Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

a. The right to withdraw your consent to the collection, use or disclosure of your personal information.

b. The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).

c. The right to challenge the accuracy and completeness of your personal information, and have it amended, updated or rectified as appropriate.

d. The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our affiliates.

e. The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.

8. Your Rights – Mexico

To assert your rights, use the data provided in the Contact section when doing so, make sure that an unambiguous identification of you is possible. Such rights include:

a. Right to access and information: You have the right to obtain our confirmation as to whether or not your personal data is being processed and, if so, to access your personal data.

b. Right to rectification and cancellation (deletion): You have the right to obtain the rectification of inaccurate personal data. As long as the legal requirements are met, you have the right to obtain the completion or deletion of your data. This does not apply to data that is necessary for billing or accounting purposes or that is subject to a legal retention period.

c. You have the right to object to the processing of your personal data at any time, as long as it is regarding secondary purposes of processing.

d. Opposition to direct marketing: you can object to the processing of your personal data for direct marketing purposes at any time.

e. Revocation of consent: In case you have given your consent to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The legality of the data processing before its withdrawal remains unchanged.

f. Right to lodge a complaint with the supervisory authority: You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority responsible for your place of residence or your state of residence or to the supervisory authority:

National Institute of Transparency, Access to Information and Protection of Personal Data (INAI)
Av. Insurgentes Sur # 3211, Col. Insurgentes Cuicuilco,
Alcaldía Coyoacán, C.P. 04530, Ciudad de México,
Phone number: 800 835 4324
E-mail: atencion@inai.org.mx

9. How to Exercise Your Rights

To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at (888-43-BOSCH (888-432-6724)).

Sending an email to: privacy.policy@us.bosch.com

To assist Bosch in processing your request when exercising your rights, supply the following information:

• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch (e.g., contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)

Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

Notice to Users in Mexico: For the execution of your ARCO rights or any other right, you may get in contact with us, through the electronic address mail privacy.policy@us.bosch.com by sending your request in terms of the Law and the Regulation, which must include:

• First and last name of the data subject.
• Address, e-mail address of data subject or another means to communicate the response to your request.
• Copy or digital copy of official identification to prove the identity.
• Legal representation (if applicable).
• Brief description of the personal data for which you seek to exercise your rights and specify what particular rights you wish to exercise.

Or, if you prefer (it is optional), by sending us the format for the exercise of ARCO rights that you will find on the web page www.bosch.com.mx, in the section Data privacy, “formato para ejercer sus derechos ARCO”.

The response time will be of 20 (twenty) business days based on the official calendar published in the Official Gazette of the Federation. The response to your request will be sent through the same means by which it was received, that is, via email. If you do not receive a response from us within the indicated period or if it is unsatisfactory, you have a period of 15 business days to go to the INAI and request a rights protection procedure.

10. Response Timing and Format

We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws thirty [30] days). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Notice to Users in Mexico: The response time will be of 20 (twenty) business days based on the official calendar published in the Official Gazette of the Federation. The response to your request will be sent through the same means by which it was received, that is, via email. If you do not receive a response from us within the indicated period or if it is unsatisfactory, you have a period of 15 business days to go to the National Institute of Transparency, Access to Information and Protection of Personal Data and request that you initiate a rights protection procedure.

11. Personal Information Sales: Opt-Out and Opt-In Rights

Robert Bosch GmbH does not sell or share your personal information collected through the website/services to third parties as defined by relevant laws. Therefore, we do not offer an opt-out.

12. Authorized Agent

12.1. California

As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:

12.1.1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and

12.1.2. Verify your own identity directly with us.

The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

12.2. Colorado

As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent, we require that you:

12.2.1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and

12.2.2. Verify your own identity directly with us.

13. Non-Discrimination

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

14. Filing a Complaint

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under the U.S. state laws: You may file a complaint with the applicable state Attorney General’s Office or regulatory agency.

Under the Mexican Federal Law on Protection of Personal Data Held By Private Parties: You may file a complaint before the National Institute of Transparency, Access to Information and Protection of Personal Data and request that you initiate a rights protection procedure.

14. Changes to Privacy Notice

Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website. You are responsible for checking the website frequently to keep apprised of recent changes.

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The effective date of this Privacy Notice is 04/12/2023.

This Privacy Notice was updated on 10/27/2023.

The following information was added:

• US Privacy rights.
  
  • California Resident Information
  • Virginia Resident Information
  • Utah Resident Information
  • Colorado Resident information
  • Resident information
  • Nevada Resident information

• Canada Privacy rights
• Mexico Privacy rights